Frequently Asked General
Questions
from the Participants |
|
What are BCC's company hours
of operation? |
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Customer Service live operator assistance is available as follows:
East Coast: Eastern Time
Monday – Friday [8:00 AM – 7:00 PM]
Saturday – Sunday [Closed]
West Coast: Pacific Time
Monday – Friday [5:00 AM – 4:00 PM]
Saturday – Sunday [Closed]
Interactive Voice Response (IVR) claim status or verification
of benefits is available 24/7 by calling 1-800-685-6100. |
|
Is BCC closed on holidays? |
Yes,
BCC is closed:
• New Year's Day
• Good Friday
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving and the Friday immediately following
• Christmas
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|
BCC
is headquartered in Pittsburgh, Pennsylvania with additional
offices in California, North Carolina and Washington.
Headquarters
100 Ryan Court,
Suite 200
Pittsburgh PA 15205
1-412-276-1111 Telephone
1-412-276-6399 Fax |
San
Diego
3838 Camino del Rio North,
Suite 380
San Diego, CA 92108
1-619-624-9500 Telephone
1-619-624-9525 Fax |
| Seattle
601 Union Street, Suite 1000
Seattle, WA 98101-4064
(206) 577-5999 Telephone
(206) 577-5959 Fax |
Raleigh-Durham
1-800-222-7566 Telephone
1-336-436-2026 Fax
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Can I get a proposal or
quote for BCC's services? |
Please
email our sales department for a proposal or quote or
to ask any sales related questions: Contact us!
East Coast: 412-446-4608 or 412-446-4667
West Coast: 619-624-9500 ext. 303 or ext.308
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